Environment:

  • Siebel Environment              
    • Siebel 8.1.1.10
  • Database Environment
    • Oracle 10

Duties and responsibilities:

  • Redesigning Standard Interactivity application to OpenUI application
  • Optimizing High Interactivity application to OpenUI application
  • Standard Development
  • Interfaces (EAI)

Environment:

  • Siebel Environment              
    • Siebel 8.1
  • Database Environment
    • Oracle 10

Duties and responsibilities:

Support on the live application

Environment:

  • Siebel Environment              
    • Siebel 8.1
  • Database Environment
    • Oracle 10

Duties and responsibilities:

  • adding enhancements to the existing application
  • expanding EIM Interface to upload contact/accounts
  • Support

Environment:

  • CRM On Demand

Duties and responsibilities:

  • Interfacing with several products and webservices

Environment:

  • Siebel Environment              
    • Siebel 8.1
  • Database Environment
    • Oracle 10

Duties and responsibilities:

  • Siebel upgrade from 7.3 to 8.1 and server migration

Environment:

  • Siebel Environment              
    • Siebel 8.1
  • Database Environment
    • Oracle 10

Duties and responsibilities:

  • Implementation and configuration of Public Sector application
  • Configuration and Development
    • General development
    • Workflows development
    • Task based UI
    • Integration
    • Bugfixing

Environment:

  • Siebel Environment              
    • Siebel 8.0
  • Database Environment
    • Oracle 10

Duties and responsibilities:

  • Implementation and configuration of Customer Analysis and contacting management application.
  • Configuration and Development
    • Assignment Manager
    • Workflows development
    • Audit trail
  • Campaign management
    • Conditional email templates
  • Deployment
    • Deployed several releases on the production environment

Environment:

  • Siebel Environment
    • Siebel 7.8
    • Siebel 8.1
  • Database Environment
    • Oracle 10

Description

With the liberation of the Mail market, the Belgian post group (BPG) is re-organising its services. To achieve full competitiveness in a newly commercial market BPG needs to set up a sales force, reorganise it’s customer service centers and modernize the power of attorney service. Also a new HR application is in the scope of this project.

During 4 years I worked as developer on 9 releases for these different applications.

 

 

Duties and responsibilities:

  • Configuration and Development
    • General configuration:
      creating custom Business Components, applets, views,
    • Scripting
    • Siebel Performance Tuning:
      Analysing queries and execution plans
    • Siebel Webservices:
      Web Services getting data in and out of Siebel including attachments
    • BI Publisher:
      Integrating BI Publisher and Siebel: BI Publisher reports are created from within Siebel and created as an attachment in Siebel
    • Workflows
    • Siebel eMail Response:
      Creating Service Requests from inbound emails
    • Assignment Manager
  • Deployment
    • Deployment lead for deployment to different environments
  • Installation and patching of Siebel Servers (7.8 & 8.1)
  • Upgrade from Siebel 7.8 to Siebel 8.1

Environment:

  • Siebel Environment
    • Siebel 7.8

Duties and responsibilities:

  • Configuration and Development

Duties and responsibilities: 

Build Fase of the project, administration & configuration

Support of the project